For attraction information or to Purchase Tickets and Merlin Annual Passes, please visit the below attraction sites:
To purchase Merlin Annual Passes please visit http://www.merlinannualpass.co.uk/
08444 77 4444 (lines open 9am-5pm daily. Calls cost 13p per minute plus standard network charges)
Info@merlinannualpass.co.uk
For corporate bookings please follow the booking instructions provided by your benefits provider.
To purchase tickets to a UK attraction, please visit our attractions websites below:
Alton Towers – https://www.altontowers.com
Blackpool Dungeon – https://www.thedungeons.com/blackpool
Blackpool Tower – http://www.theblackpooltower.com
Chessington – https://www.chessington.com
Edinburgh Dungeon – https://www.thedungeons.com/edinburgh
LDC Manchester – https://www.legolanddiscoverycentre.co.uk/manchester
LEGOLAND Windsor – https://www.legoland.co.uk
London Dungeon – https://www.thedungeons.com/london
London Eye – https://www.londoneye.com
MT London – https://www.madametussauds.co.uk/london
Shrek’s Adventure! London - https://www.shreksadventure.com/london
SL London Aquarium – https://www2.visitsealife.com/london
SL Manchester – https://www2.visitsealife.com/manchester
Thorpe Park – : https://www.thorpepark.com
UK SEALIFE Centres – https://www2.visitsealife.com
Warwick Castle – https://www.warwick-castle.com
York Dungeon – https://www.thedungeons.com/york
Our Headquarters
Merlin Entertainments’ Headquarters is based at the following address.
Please note that tickets cannot be purchased here:
Merlin Entertainments
3 Market Close
Poole
Dorset
BH15 1NQ
Tel: +44(0)1202 666900
PR Contacts
To contact the PR teams for any of our brands, please see the relevant details below.
Please note that tickets cannot be purchased via these contacts:
The Eye Brand
The London Eye
Lauren Mitcham
pressoffice@londoneye.com
Blackpool Tower Eye
Lisa Pearson
lisa.pearson@merlinentertainments.biz
Sydney Tower Eye and Skywalk
Kristy Brown
Kristy.brown@merlinentertainments.com.au
Coca Cola Orlando Eye
Andrea Alava
Andrea.Alava@merlinentertainments.biz
Dungeons
Blackpool Tower Dungeon
Lisa Pearson
lisa.pearson@merlinentertainments.biz
London Dungeon
Chloe Couchman
LDPressOffice@merlinentertainments.biz
Berlin Dungeon
Ines Bachmann
ines.bachmann@merlinentertainments.biz
San Francisco
Matthew Clarkson
Matthew.clarkson@merlinentertainments.biz
LEGOLAND Discovery Centres
Global
Angela Jobson
angela.jobson@merlinentertainments.biz
Arizona
Matthew Clarkson
Matthew.Clarkson@merlinentertainments.biz
Atlanta
Todd Andrus
Todd.Andrus@merlinentertainments.biz
Berlin
Ines Bachmann
ines.bachmann@merlinentertainments.biz
Boston
Christine Haughney
Christine.Haughney@merlinentertainments.biz
Chicago
Bryan Sanborn
Bryan.Sanborn@merlinentertainments.biz
Grapevine
Bryan Sanborn
Bryan.Sanborn@merlinentertainments.biz
Kansas City
Bryan Sanborn
Bryan.Sanborn@merlinentertainments.biz
Manchester
Jonathan Royle
jonathan.royle@merlinentertainments.biz
Melbourne
Su Lin Howells-Ng
Sulin.howells-ng@merlinentertainments.biz
Michigan
Debbie Gibb
debbie.gibb@merlinentertainments.biz
Oberhausen
Ulf Teidemann
Ulf.teidemann@merlinentertainments.biz
Philadelphia
Blaine McCurry
Blaine.McCurry@merlinentertainments.biz
Tokyo
Kojiro Matsuo
kojiro.matsuo@merlinentertainments.biz
Toronto
Christine Haughney
Christine.Haughney@merlinentertainments.biz
Westchester
Christine Haughney
Christine.Haughney@merlinentertainments.biz
Shanghai
Yina Tucker
Yina.Tucker@merlinentertainments.biz
LEGOLAND Parks
Billund
Julie Moller Sloth
julie.mollersloth@legoland.dk
California
Julie Estrada
julie.estrada@legoland.com
Dubai
Shone Jemmott
shone.jemmott@legoland.ae
Florida
David Brady
david.brady@legoland.com
Guenzburg
Stefanie Ossig
Stefanie.ossig@legoland.de.
LEGOLAND Japan
Ayumi Takagi
Ayumi.Takagi@LEGOLAND.jp
Malaysia
Yasmin Zaini
yasmin.zaini@legoland.my
Windsor
Lauren Moss
lauren.moss@legoland.co.uk
Little BIG City
Berlin
Anne Marzinczek
Anne.Marczinczek@merlinentertainments.biz
Madame Tussauds
Amsterdam
Annemiek Dolfin
annemiek.dolfin@madametussauds.nl
Bangkok
Patcharawalai Tiamtanom
Patcharawalai.tiamtanom@merlinentertainments.biz
Berlin
Nina Zerbe
nina.zerbe@merlinentertainments.biz
Blackpool
Lisa Pearson
lisa.pearson@merlinentertainments.biz
Chongqing
Penny He
Penny.he@merlinentertainments.biz
Hollywood
Diana Elmore
Diana.elmore@madametussaudshw.com
Hong Kong
Bobo Yu
bobo.yu@madame-tussauds.com.hk
Istanbul
Aydan Alboga
aydan.alboga@merlinentertainments.biz
Las Vegas
Carina Taraballa
Carina.taraballa@madametussaudslv.com
London
Claire Treacy
claire.treacy@madame-tussauds.com
Nashville
Mindy Powell-Hardy
Mindy.Powell-Hardy@merlinentertainments.biz
New York
Patrick Martin
patrick.martin@merlinentertainments.biz
Orlando
Patrick Martin
patrick.martin@merlinentertainments.biz
San Francisco
Matthew Clarkson
Matthew.clarkson@merlinentertainments.biz
Shanghai
Yuna Wang
yuna.wang@merlinentertainments.biz
Singapore
Sharon Wong
sharon.wong@madame-tussauds.com
Sydney
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
Vienna
Nina Zerbe
nina.zerbe@merlinentertainments.biz
Washington
Ashley Robinson
ashley.robinson@merlinentertainments.biz
Global Madame Tussauds
Ruby Dhalay
Ruby.Dhalay@madame-tussauds.com
Resort Theme Parks
Alton Towers Resort
Liz West
liz.west@alton-towers.com
Chessington World of Adventures
Nicole Fenner
Nicole.Fenner@chessington.co.uk
Gardaland Resort
Patrizia Gianfilippi
patrizia.gianfilippi@gardaland.it
Heide Park Resort
Sarah Schlunegger
presse@heide-park.de
Thorpe Park
Hayley Dodd
Hayley.Dodd@thorpe-park.co.uk
Lauren Singleton
lauren.singleton@thorpe-park.co.uk
Warwick Castle
Lucy Rawlings
Lucy.rawlings@merlinentertainments.biz
SEA LIFE & Sanctuaries
UK & Europe
Mark Oakley
mark.oakley@merlinentertainments.biz
SEA LIFE Arizona
Ashley Robinson
Ashley.Robinson@merlinentertainments.biz
Australia
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
Bangkok Siam Oceanworld
Sakolpat Plookjitrsom
sakolpat.plookjitrsom@siamoceanworld.com
SEA LIFE Berlin
Jonas Frederick Mueller
Jonas.mueller@merlinentertainments.biz
SEA LIFE Benalmadena
Maria Morondo
Maria.morondo@merlinentertainments.biz
SEA LIFE Blackpool
Lisa Pearson
lisa.pearson@merlinentertainments.biz
SEA LIFE Birmingham
Nicholas Sellers
Nicholas.Sellers@merlinentertainments.biz
SEA LIFE Brighton
Hannah Boakes
Hannah.boakes@merlinentertainments.biz
Busan Aquarium
JY Yun
jy.yun@busanaquarium.com
SEA LIFE Charlotte
John Markovics
john.markovics@merlinentertainments.biz
Chongqing
Smile Pan
Smile.Pan@merlinentertainments.biz
SEA LIFE Dallas
Samantha Fitzpatrick
Samantha.fitzpatrick@merlinentertainments.biz
Dubai Aquarium and Underwater World
Gordon White
gwhite.oce@emaar.ae
SEA LIFE Grapevine
Kelly Schwartz
Kelly.schwartz@merlinentertainments.biz
Gweek SEA LIFE Sanctuary
Georgina Shannon
Georgina.shannon@merlinentertainments.biz
SEA LIFE Hanover
Anika Kirchner
Anika.Kirchner@merlinentertainments.biz
SEA LIFE Kansas City
Jimmy Lopez
Jimmy.Lopez@merlinentertainments.biz
SEA LIFE London Aquarium
Lauren Mitcham
pressoffice@londonaquarium.co.uk
Manly SEA LIFE Sanctuary
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
SEA LIFE Melbourne, Australia
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
SEA LIFE Sydney
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
SEA LIFE Manchester
Jonathan Royle
jonathan.royle@merlinentertainments.biz
SEA LIFE Michigan
Debbie Gibb
Debbie.Gibb@merlinentertainments.biz
SEA LIFE Minnesota
Bryan Sanborn
Bryan.Sanborn@merlinentertainments.biz
SEA LIFE Munich
Franziska Muller
franziska.mueller@merlinentertainments.biz
SEA LIFE Oberhausen
Sabine Reusch
sabine.reusch@merlinentertainments.biz
SEA LIFE Orlando
Andrea Alava
Andrea.Alava@merlinentertainments.biz
SEA LIFE Porto
Ana Torres
Ana.torres@merlinentertainments.biz
SEA LIFE Scarborough
Lia Bull
Lia.bull@merlinentertainments.biz
Shanghai Chang Feng Ocean World
Cathy Zhuang
Cathy.zhuang@oceanworld.com.cn
SEA LIFE Sydney
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
SEA LIFE Timmendorfer Strand
Katrin Wischnewski
Katrin.Wischnewski@merlinentertainments.biz
Turkuazoo Istanbul
Berna Alamehmet
Berna.alamehmet@turkuazoo.com
UK & Europe
Mark Oakley
mark.oakley@merlinentertainments.biz
Underwater World SEA LIFE, Moolooba, Australia
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
Weymouth SEA LIFE and Tower
Mark Oakley
mark.oakley@merlinentertainments.biz
Global SEA LIFE
Dominic Warne
dominic.warne@merlinentertainments.biz
Others
SHREK’S ADVENTURE!
Emily Parsons
SAL.PressOffice@merlinentertainments.biz
Blackpool Pirate Adventure Golf
Lisa Pearson
lisa.pearson@merlinentertainments.biz
Ilawara Fly, Australia
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
Otway Fly, Australia
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
Ski Resorts: Falls Creek and Mount Hotham, Australia
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
WILD LIFE Hamilton Island, Queensland
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
Kelly Tarlton’s SEA LIFE Aquarium, Auckland
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
WILD LIFE Sydney Zoo
Kristy Brown
Kristy.Brown@merlinentertainments.com.au
Guest Feedback
We value all our guests' feedback and in fact from time to time many changes are implemented because of this feedback. If you have any feedback regarding your recent visit to any of attractions then the Product Excellence team would love to hear from you please contact us at comments@merlinentertainments.biz.
Charity and donation requests
Merlin has established its own charitable foundations called Merlin’s Magic Wand and Sea Life Trust to which it dedicates donations.
Merlin’s Magic Wand provides great days out for seriously ill, disabled or disadvantaged children at one of our 100 plus attractions around the world; and increasingly is working with local organisations close to our attractions to fund specialist play areas for those children too sick to visit us. Further details of Merlin's Magic Wand, as well as how you can contribute, can be found here.
The SEA LIFE Trust develops and supports projects and campaigns that make a measurable difference to the protection of marine wildlife and habitats. To find out more information about the SEA LIFE Trust please visit www.sealifetrust.org.
For enquiries relating to our attractions and brands, please visit the respective websites above.
Merlin Entertainments – Group, Corporate and Financial PR
Brunswick Group LLP
16 Lincoln's Inn Fields
London
WC2A 3ED
www.brunswickgroup.com
UK Claims Notification Enquiries
The following information is provided to assist in the identification of our UK Employer Liability Insurers and Global Public Liability Insurers:
Employer’s Liability
Ace European Group Ltd
200 Broomielaw
Glasgow
G1 4RU
Policy Number UKCANC33447
Public Liability
Ace European Group Ltd
200 Broomielaw
Glasgow
G1 4RU
Policy Number UKCANC33447